Privacy Policy

Last Updated: July 2026

At NOVA CART, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us. Please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Full name, phone number, email address, and delivery address provided during checkout.
Order Information: Products purchased, payment method (e.g., Cash on Delivery), and order history.
Technical Information: IP address, browser type, pages visited, and time spent on our website (collected via cookies and analytics tools).

2. How We Use Your Information

The information we collect is used to:

Process and fulfill your orders accurately and on time.
Send order confirmations, shipping updates, and delivery notifications.
Provide customer support and respond to your inquiries.
Improve our website, products, and overall shopping experience.
Send promotional offers and updates (only with your consent).

3. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your information is stored on secure servers and is never sold to third parties.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

Order Fulfillment: Your delivery address is shared with our logistics and fulfillment partners (e.g., CJ Dropshipping, courier services) solely to complete your order.
Platform Services: Our store is powered by Shopify, which has its own privacy policy governing data processed through their platform.
Legal Compliance: We may disclose information if required by law or to protect our legal rights.

5. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings; however, some features of our website may not function properly as a result.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction or deletion of your personal data.
Opt out of receiving promotional communications at any time.
Lodge a complaint if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.